Overview

Malaysia is a great place to set up a business in, thanks to a healthy GDP growth and the massive yearly influx of tourists placing it among the top 10 most visited countries in the world. Malaysia also provides a large market for Chinese goods, as businesses import from China and sell to the local market with added services. Importing products from China, however, can be quite tricky.

Malaysian Daigou agents can make the process easier for new businesses who are not aware of the intricacies of importing goods from China. A daigou is an agent who resides in another country, and buys product on your behalf. Malaysian Daigou agents have operations in China, from where they purchase goods and send them back to Malaysia. This is often due to a lack of availability of these products in the local market, or a substantial tax markup on a local level, especially on luxury items.

Chinese sourcing agents

For businesses wishing to purchase goods from China, there are a number of Chinese sourcing platforms available that you can buy from directly.

Alibaba.com: Alibaba is China’s largest B2B marketplace hosting more than 2 Million suppliers, and serving wholesale products internationally. Purchasing from Alibaba, however, requires a large MOQ (Minimum Order Quantity).
1688.com: 1688 is owned by Alibaba group, and is a version of Alibaba.com for the local Chinese market. Unlike Alibaba.com, they do not provide international wholesale, but still typically require a large MOQ.
Taobao.com: Headquartered in Hangzhou, Taobao is yet another platform owned by the Alibaba Group. It is a popular online shopping website serving mainland China, and unlike 1688, it doesn’t require a MOQ to place an order, making it ideal for small orders.
JD.com: Formerly 360buy, JD.com is a high-tech ecommerce platform, and among the top two B2C companies in China by transaction volume. JD.com also doesn’t require a MOQ for ordering.

Buying directly isn’t always ideal

While buying products directly from a sourcing company cuts out the middleman and creates better profit margins, it isn’t always the best option. For one thing, the best deals can often only be found on local Chinese platforms that do not ship internationally. This means that not only do you have to handle the shipping expense and paperwork, you also have to deal with the language and cultural barrier in case you do not speak Chinese with their local dialects. For beginners, this can be really challenging.

Shipping from the country can be complicated, even if you are visiting the country yourself. And the cost will be high. This takes a major chunk of the profit margin if you’re buying in small quantity. Not all starting business can afford to buy in large quantities due to limited capital.

A major and most obvious concern, however, is quality assurance. There is no way to inspect the product until it arrives in Malaysia. And if it isn’t satisfactory, there are very limited options for returning it or getting a refund, which in itself is usually a very lengthy process.

Recommended Daigou agents

As a business, you can make use of Malaysian Daigou agents to overcome the issues associated with buying directing from sourcing platforms. These agents typically have warehouses in China, which allows them to stock inventory and also ship in large quantities, keeping costs down through economies of scale.

These agents can also inspect the product, and return to the manufacturer easily if there’s a problem, since they’re residing in China already. This ensures that you, as a business, will always get a quality product when buying through a Daigou.

Here are some of our recommended Daigou that you, as a business in Malaysia, can use to order goods from China.

1. Ezbuy

Founded in 2010 and based in Singapore, Ezbuy is the largest Daigou agent in Malaysia and a leader in cross-border e-commerce in Southeast Asia, serving countries such as Indonesia, Singapore, India, Pakistan and so on.

On the other end, Ezbuy isn’t just limited to products from China. They buy goods from a variety of local markets in different countries, including Korea, Taiwan and even the USA, and sell them all over the world. It is ideal for customers who want to order from online stores such as Taobao or Amazon, but can’t use these services in their country.

Ezbuy launched a “Prime” service back in 2016, which is similar to Amazon Prime, and charges a flat fee for shipping any item, regardless of its size and weight. Therefore, Ezbuy is the agent of choice for businesses looking to dropship products from abroad.

2. SGShop

Sinali Group (SG) Shop was founded in 2011 with the aim of making it easier for customers in Malaysia to order from Chinese e-commerce websites. The company primarily works with Taobao, and describes itself as “Malaysia’s favorite Parcel Forwarder”. Orders from customers are forwarded to local e-commerce websites such as Taobao, which are delivered to the company’s offices in China and then sent back to customers in Malaysia.

3. Wiwaa

Wiwaa is another very popular Taobao Daigou agent in Malaysia. You can order any item from China’s largest stores such as Taobao, Tmall, JD, Amazon China, DangDang, 1688, Alibaba and more. Furthermore, you can also order items from the USA (Amazon and 6PM) and Japan (Amazon Japan).

If you’re starting off a new business in Malaysia, making use of a Daigou agent can save you a lot of time and pain, enabling you to focus on things that are more important for your business.

Best Malaysia Daigou agents for shopping online from China